If you place your order before 11:00 AM on a business day, it will be shipped the same day. Orders placed after 11:00 AM will be shipped on the next business day.We offer home delivery in all countries where we operate, and in Spain, Portugal, German

<p>If you place your order <strong data-start="65" data-end="102" id="isPasted">before 11:00 AM on a business day</strong>, it will be shipped the same day. Orders placed <strong data-start="151" data-end="169">after 11:00 AM</strong> will be shipped on the&#xA0;<strong data-start="193" data-end="214">next business day</strong>.<br data-start="215" data-end="218">We offer <strong data-start="227" data-end="278">home delivery in all countries where we operate</strong>, and in <strong data-start="287" data-end="363">Spain, Portugal, Germany, France, the Netherlands, Italy, and Luxembourg</strong>, we also offer <strong data-start="379" data-end="413">pickup point delivery (Inpost)</strong>.</p>

How do we ship?

<table id="isPasted" style="margin-right: calc(13%); width: 87%;"><thead><tr><th style="width: 41.8164%;"><div style="text-align: center;"><strong>Country / Region</strong></div></th><th style="width: 23.4909%;"><div style="text-align: center;"><strong>Shipping Cost</strong></div></th><th style="width: 34.4896%;"><div style="text-align: center;"><strong>Estimated Delivery Time</strong></div></th></tr></thead><tbody><tr><td style="width: 41.8164%;"><div style="text-align: center;">Mainland Spain</div></td><td style="width: 23.4909%;"><div style="text-align: center;"><strong>4,95&#x202F;&#x20AC;</strong></div></td><td style="width: 34.4896%;"><div style="text-align: center;"><strong>1&#x2013;3 business days</strong></div></td></tr><tr><td style="width: 41.8164%;"><div style="text-align: center;">Balearic Islands</div></td><td style="width: 23.4909%;"><div style="text-align: center;"><strong>8,95&#x202F;&#x20AC;</strong></div></td><td style="width: 34.4896%;"><div style="text-align: center;"><strong>4&#x2013;6 business days</strong></div></td></tr><tr><td style="width: 41.8164%;"><div style="text-align: center;">Canary Islands, Ceuta, Melilla</div></td><td style="width: 23.4909%;"><div style="text-align: center;"><strong>8,95&#x202F;&#x20AC; + customs</strong></div></td><td style="width: 34.4896%;"><div style="text-align: center;"><strong>~7 days + customs clearance</strong></div></td></tr><tr><td style="width: 41.8164%;"><div style="text-align: center;">Portugal (pickup point)</div></td><td style="width: 23.4909%;"><div style="text-align: center;"><strong>5,50&#x202F;&#x20AC;</strong></div></td><td style="width: 34.4896%;"><div style="text-align: center;"><strong>2&#x2013;4 business days</strong></div></td></tr><tr><td style="width: 41.8164%;"><div style="text-align: center;">Germany (pickup point)</div></td><td style="width: 23.4909%;"><div style="text-align: center;"><strong>8,95&#x202F;&#x20AC;</strong></div></td><td style="width: 34.4896%;"><div style="text-align: center;"><strong>4&#x2013;5 business days</strong></div></td></tr><tr><td style="width: 41.8164%;"><div style="text-align: center;">France (pickup point)</div></td><td style="width: 23.4909%;"><div style="text-align: center;"><strong>6,50&#x202F;&#x20AC;</strong></div></td><td style="width: 34.4896%;"><div style="text-align: center;"><strong>2&#x2013;4 business days</strong></div></td></tr><tr><td style="width: 41.8164%;"><div style="text-align: center;">Netherlands (pickup point)</div></td><td style="width: 23.4909%;"><div style="text-align: center;"><strong>11,50&#x202F;&#x20AC;</strong></div></td><td style="width: 34.4896%;"><div style="text-align: center;"><strong>2&#x2013;4 business days</strong></div></td></tr><tr><td style="width: 41.8164%;"><div style="text-align: center;">Italy (pickup point)</div></td><td style="width: 23.4909%;"><div style="text-align: center;"><strong>7,00&#x202F;&#x20AC;</strong></div></td><td style="width: 34.4896%;"><div style="text-align: center;"><strong>2&#x2013;4 business days</strong></div></td></tr><tr><td style="width: 41.8164%;"><div style="text-align: center;">Belgium (pickup point)</div></td><td style="width: 23.4909%;"><div style="text-align: center;"><strong>7,00&#x202F;&#x20AC;</strong></div></td><td style="width: 34.4896%;"><div style="text-align: center;"><strong>2&#x2013;5 business days</strong></div></td></tr><tr><td style="width: 41.8164%;"><div style="text-align: center;">Poland (pickup point)</div></td><td style="width: 23.4909%;"><div style="text-align: center;"><strong>7,50&#x202F;&#x20AC;</strong></div></td><td style="width: 34.4896%;"><div style="text-align: center;"><strong>4&#x2013;6 business days</strong></div></td></tr><tr><td style="width: 41.8164%;"><div style="text-align: center;">Luxembourg (pickup point)</div></td><td style="width: 23.4909%;"><div style="text-align: center;"><strong>7,00&#x202F;&#x20AC;</strong></div></td><td style="width: 34.4896%;"><div style="text-align: center;"><strong>4&#x2013;6 business days</strong></div></td></tr><tr><td style="width: 41.8164%;"><div style="text-align: center;">Czech Republic / Austria</div></td><td style="width: 23.4909%;"><div style="text-align: center;"><strong>11,50&#x202F;&#x20AC;</strong></div></td><td style="width: 34.4896%;"><div style="text-align: center;"><strong>4&#x2013;6 business days</strong></div></td></tr><tr><td style="width: 41.8164%;"><div style="text-align: center;">Hungary, Denmark, Ireland</div></td><td style="width: 23.4909%;"><div style="text-align: center;"><strong>12,50&#x202F;&#x20AC;</strong></div></td><td style="width: 34.4896%;"><div style="text-align: center;"><strong>4&#x2013;6 business days</strong></div></td></tr><tr><td style="width: 41.8164%;"><div style="text-align: center;">Sweden</div></td><td style="width: 23.4909%;"><div style="text-align: center;"><strong>13,50&#x202F;&#x20AC;</strong></div></td><td style="width: 34.4896%;"><div style="text-align: center;"><strong>4&#x2013;6 business days</strong></div></td></tr><tr><td style="width: 41.8164%;"><div style="text-align: center;">Finland / Slovenia</div></td><td style="width: 23.4909%;"><div style="text-align: center;"><strong>15,00&#x202F;&#x20AC;</strong></div></td><td style="width: 34.4896%;"><div style="text-align: center;"><strong>4&#x2013;6 business days</strong></div></td></tr><tr><td style="width: 41.8164%;"><div style="text-align: center;">Greece</div></td><td style="width: 23.4909%;"><div style="text-align: center;"><strong>16,00&#x202F;&#x20AC;</strong></div></td><td style="width: 34.4896%;"><div style="text-align: center;"><strong>4&#x2013;6 business days</strong></div></td></tr><tr><td style="width: 41.8164%;"><div style="text-align: center;">Norway / Switzerland</div></td><td style="width: 23.4909%;"><div style="text-align: center;"><strong>24,00&#x202F;&#x20AC;</strong></div></td><td style="width: 34.4896%;"><div style="text-align: center;"><strong>4&#x2013;6 business days</strong></div></td></tr><tr><td style="width: 41.8164%;"><div style="text-align: center;">United Kingdom</div></td><td style="width: 23.4909%;"><div style="text-align: center;"><strong>8&#x202F;&#xA3;</strong></div></td><td style="width: 34.4896%;"><div style="text-align: center;"><strong>4&#x2013;6 business days</strong></div></td></tr><tr><td style="width: 41.8164%;"><div style="text-align: center;">United States</div></td><td style="width: 23.4909%;"><div style="text-align: center;"><strong>12&#x202F;$</strong></div></td><td style="width: 34.4896%;"><div style="text-align: center;"><strong>4&#x2013;6 business days</strong></div></td></tr></tbody></table><p><br></p>

SHIPPING RATES & DESTINATIONS

Yes. If you place your order before 11:00 AM, are located in the Iberian Peninsula, and select express shipping, your order will arrive the next business day.

<p><strong data-start="2549" data-end="2557" id="isPasted">Yes.</strong> If you place your order <strong data-start="2582" data-end="2601">before 11:00 AM</strong>, are located in the <strong data-start="2622" data-end="2643">Iberian Peninsula</strong>, and select <strong data-start="2656" data-end="2676">express shipping</strong>, your order will arrive the <strong data-start="2705" data-end="2726">next business day</strong>.</p>

Is next-day delivery available?

We currently do not ship outside the countries listed above, but we are working to expand to more destinations soon!You can subscribe to our newsletter or write to us at hola@koopsbrand.com and let us know where you would like to receive KOOPS. We lo

<p>We currently&#xA0;<strong data-start="2787" data-end="2837" id="isPasted">do not ship outside the countries listed above</strong>, but we are working to expand to more destinations soon!<br data-start="2894" data-end="2897">You can subscribe to our newsletter or write to us at <strong data-start="2951" data-end="2974"><a data-start="2953" data-end="2972" rel="noopener">hola@koopsbrand.com</a></strong> and let us know where you would like to receive KOOPS. We love growing with you.</p>

What if my country is not listed?

Providing your phone number helps ensure a smoother delivery experience. If the delivery driver has any issues, they can contact you directly to resolve them.

<p>Providing your <strong data-start="3116" data-end="3132" id="isPasted">phone number</strong> helps ensure a <strong data-start="3148" data-end="3180">smoother delivery experience</strong>. If the delivery driver has any issues, they can contact you directly to resolve them.</p>

Why do you need my phone number?

KOOPS

SHIPPING

How do I measure my foot correctly?

What if I am between sizes?

Do KOOPS shoes fit like other brands?

How can I confirm that I have chosen the correct size?

What should I do if the size is not right?

When should I change my child's shoe size?

SIZING & MEASUREMENTS

What is barefoot footwear?

How is barefoot footwear different from conventional shoes?

Is barefoot for everyone?

WHY CHOOSE BAREFOOT?

General conditions

EXCHANGE & RETURN FEES BY COUNTRY

How can I make a size exchange?

How can I make a return?

Instant Refund

Product condition for returns & exchanges

Faulty items

Cancellations

EXCHANGES, RETURNS AND REFUNDS

How can I place an order at KOOPS?

What payment methods do you accept?

Can I change my order after purchase?

How can I use a discount code?

Where can I check the status of my order?

Can I request an invoice?

ORDERS AND PAYMENTS

Where can I buy KOOPS in a physical store?

PHYSICAL STORES

How can I care for my KOOPS to preserve their shape and extend their lifespan?

Can I put my KOOPS in the washing machine?

PRODUCT CARE

What does it mean that our shoes are validated as barefoot?

Why are not all "minimalist" shoes barefoot?

Why is this validation important?

BAREFOOT VALIDATION

How to make a safe and gradual transition to barefoot footwear

What if I feel discomfort?

KOOPS Transition Insoles

TRANSITION TO BAREFOOT

Do you have a physical store or are you a distributor interested in selling KOOPS?